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FAQs -


Health & Safety

How do you handle serious allergies at camp?

We take allergies very seriously. As part of the enrollment process, you’ll complete a detailed Camper Information form with any information we should know about your camper’s allergies. We send this information to the staff at your camp location. Before camp begins, we welcome you to contact your Camp Director (we’ll send you contact information in early June) to talk through any concerns or specific instructions you may have.

All camp locations are nut-free. Our staff members are trained in how to recognize the signs of anaphylactic shock and administer an EpiPen, if needed. EpiPens brought to camp will remain with the camper and supervising staff members at all times.

What if my child gets hurt?

We do everything we can to keep your campers safe, and we’re prepared to support them in the event of an injury. All camp staff Camp Directors and Assistant Camp Directors are first-aid and CPR certified. We notify parents of minor injuries (like scraped knees) during the check-out process every day. In the event of a more serious injury, we will call 911 if needed, and notify the parents or guardians immediately.

What is your hiring process?

Our staff goes through a rigorous interview process that includes an application, in-person interview, reference check and criminal background check; leadership team members will attend additional one-on-one interviews. Those that meet our standard of excellence are invited to join the Galileo team. Once hired, all staff receive several hours of online training plus two full days of in-person training, followed by ongoing supervision and professional development provided by their Camp Director. You can learn more about Galileo’s staff, including selection and training, here.

Do you require parents to show an ID at check-out?

Yes, anyone who is picking up your child from camp must bring their ID and be listed on your child’s account as an authorized pick up.

Do you have protocol in the event of an emergency, like a fire?

We have evacuation plans at each of our sites and camp staff is trained on what to do in the event of almost any emergency, including earthquakes, fires, airborne exposures and much more.

What are your COVID safety protocols?

The safety of our camp community is our top priority. All camp locations will follow the most current federal, state and local health guidelines regarding COVID-19. Our team will continuously monitor changes to these guidelines and update families of major changes.


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