FAQs

Each camp location has a lost and found. Your Camp Director will be able to help you locate lost items during camp hours.
NOTE: Any non-medical items left after the last day of camp will be donated. Please ensure that your camper has all of their belongings prior to leaving camp.

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You can add authorized pick ups/emergency contacts to your camper’s profile by logging into your account portal HERE.

The first day of camp will be full of excitement, anticipation, new friends and fun! Trust that our seasoned staff are experts at making this transition smooth—your camper will be relaxed and having a blast in no time.

Before you arrive, here are some quick tips to prepare:

• Bring: Comfy clothes, sneakers, a water bottle and a nut-free snack and lunch.
• Anticipate: Meeting your Camp Director, verifying safety info and sending your kid through the fun machine to start the day. There will be music, dancing and a lot of joyful controlled chaos.
• Ask: All the questions! We want you to feel confident and excited about choosing Galileo. No question is too small for our camp or customer service teams.
• Trust: Your CampDirector, our staff and your gut! You know your kid best, so the more we know about how to set them up for success, the better. The Camper Information form HERE gives us integral insights into making sure your child has the best week ever.

Our Camp Directors begin working full time in May. You can find their contact information in your guide to camp HERE. Until then, our customer service  team is happy to answer any questions. Please feel free to contact them HERE.