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FAQs -


Tax ID & Technical Support

What’s your tax ID number?

Our tax ID is 71-086-9453.

Our address is 548 Market St, PMB 38374

San Francisco, CA 94104.

How do I reset my password?

Reset your password here by selecting the “Reset Password” link, entering your user email address and clicking “Next”. If you have an account linked with that email address you will receive an auto email with the subject: Here is your new Galileo password. At the bottom of the email you will notice a new temporary password.

Where can I find my receipt?

You can find and print a copy of your receipt by logging in your Galileo portal.  Once you log in you will notice an option at the top of the page to “Print Receipt”. That will drop you down to the bottom of the page where you will see an option to Print Receipt.

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