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The safety of our camp community is our top priority. All camp locations will follow the most current federal, state and local health guidelines regarding COVID-19. We recommend all customers review and follow their local Public Health guidelines regarding COVID-19.
If canceling for illness before your session begins, you will be offered a free transfer to another available week in the current season. If you choose to decline this offer, the standard cancellation policies apply. If canceling for illness mid-week, no transfers or refunds will be offered.
We take allergies very seriously. As part of the enrollment process, you’ll complete a detailed Camper Information form and communicate any information we should know about your camper’s allergies. The staff at your camp location reviews this information prior to your camper’s first day of camp. . Before camp begins, we welcome you to proactively contact your Camp Director to talk through any concerns or specific information you may have. You will receive the Guide to Camp in early June, which includes contact information for your Camp Director.
All of our camp programs are nut-free. Campers are instructed not to bring any food containing nuts with them, nor do we provide or stock any products that contain nuts. Furthermore, most of our camp locations are run at school sites that are also nut-free campuses.
Our staff members are trained in how to recognize the signs of anaphylactic shock and administer an EpiPen, if needed. EpiPens brought to camp will remain with the camper and supervising staff members at all times.
We do everything we can to keep your campers safe, and we’re prepared to support them in the event of an injury. All of our on-site camp management staff are first aid and CPR certified. We notify parents of minor injuries (like scraped knees) during the check-out process every day. In the event of a more serious injury, we will call 911 if needed, and notify the parents or guardians immediately.
Our staff goes through a rigorous interview process that includes an application, in-person interview, reference check and criminal background check; leadership team members attend additional one-on-one interviews. Those that meet our standard of excellence are invited to join the Galileo team. Once hired, all staff receive several hours of online training plus two full days of in-person training, followed by ongoing supervision and professional development provided by their Camp Director. You can learn more about Galileo’s staff, including selection and training, here.
Yes, anyone who is picking up your child from camp must bring their ID and be listed on your child’s account as an authorized pick up.
Yes. Our staff review weather and air quality regularly to determine the safety of campers and staff outside. In the event of AQI readings, heat index readings, or other severe weather events that trigger indoor advisories, our campers and staff stay indoors and we modify our activities so that campers still have memorable, magical experiences.
We have evacuation plans at each of our sites and camp staff is trained on what to do in the event of almost any emergency, including earthquakes, fires, airborne exposures and much more.
Yes. Galileo Learning works to create a positive learning and camp environment for all campers and staff through positive behavior management methods. Campers are required to safely participate in camp, and are oriented on their first day to safety and behavior norms and expectations. Galileo reserves the right to remove campers from the program for any of the following behaviors and actions, as well as unforeseen actions that put the safety of the camp community at risk:
