FAQs

Other than for the purposes of dropping off and picking up campers during check-in and check-out, visitors, including camper family members, are not permitted on campus outside of the camp office.

Please avoid late drop-off and early pick-ups. Campers are often engaging deeply in activities and projects throughout the day, so midday pickups and drop-offs can be disruptive for your camper and the others. If you need to pick up your camper during the camp day or organize a late drop-off, please call your Camp Director to discuss.

Our Camp Directors begin working full time in June, and are checking email for specific family inquiries two weeks prior to the first day of camp for their location. You can find their contact information in your guide to camp HERE. Until then, our customer service  team is happy to answer any questions. Please feel free to contact them HERE.

The first day of camp will be full of excitement, anticipation, new friends and fun! Trust that our seasoned staff are experts at making this transition smooth—your camper will be relaxed and having a blast in no time.

Before you arrive, here are some quick tips to prepare:

• Bring: Comfy clothes, sneakers, a water bottle and a nut-free snack and lunch.
• Anticipate: Meeting your Camp Director, verifying safety info and sending your kid through the fun machine to start the day. There will be music, dancing and a lot of joy.
• Ask: All the questions! We want you to feel confident and excited about choosing Galileo. No question is too small for our camp or customer service teams.
• Trust: Your Camp Director, our staff and your gut! You know your kid best, so the more we know about how to set them up for success, the better. The Camper Information form HERE gives us integral insights into making sure your child has the best week ever.

You can add authorized pick ups/emergency contacts to your camper’s profile by logging into your account portal HERE, scroll to Child Information and select Camper Information. Note: campers may not be left at camp without an authorized emergency contact. If this is not complete when you arrive for the first day of camp, we will ask that you complete this in your profile prior to leaving camp.